Frequently Asked Questions

How does the floating music player works?

For the best music listening experience, the app uses our flagship floating music video player, which does not require YouTube application to be installed. The floating player can be minimized by swiping down on the player and can be docked anywhere on the screen, while you continue to use another app and listen music. You can double tap to minimize or maximize the floating player, tap and hold to move the player to anywhere on the screen.

How do I change the video player?

By default the video player uses our flagship floating player, however you may choose to also use the native YouTube player, which can be changed from "Settings". This however will require YouTube application to be installed on the device for the native YouTube music player to work. But if our application detects that YouTube is not instaled on the device, it'll automatically defaults to the floating player.

Does the player shows advertisement?

Yes, the advertisement is controlled by YouTube and from time to time you may see the regular YouTube advertisement while playing music videos, which we have no contol of.

How often is the playlist updated?

We carefully curate and updated the playlist regularly. For example, the top, trending & viral playlist are updated daily while some other playlists are updated weekly or monthly

Can I restore my saved playlist or favorites to another device?

Yes, your favorites, playlist and artists are saved to your user account when logged in to the app. You can later restore your saved music anytime when you login with the same account on another device

How can I import playlists I have on other music streaming services?

This is a work in progress, we're working on providing support for importing playlist from major streaming services like Spotify, YouTube, Google Music, Apple Music, Amazon Music, Deezer, Pandora, SoundCloud etc

Why does my app keeps crashing?

SpotyTube uses offline caching to improve the user experience. However, sometime the cache data could cinflict with updated data causing the app to crash. You may need to uninstall and re-install the app or clear the app cache along with the app to get it working again

Why am I not recieving my password reset link?

Sometimes your email providers can tag the password reset email as spam emails. Make sure to check the spam folder or otherwise make sure your email address is typed correctly when requesting for a password reset. If you still need assistance, send an email to: contact (@) spotytube.me